Oh, and another thing: the National Express also charge people if they find their lost property! Position Summary. Two-faced colleagues who would rather hide behind management than confront you face-to-face with issues. National Express West Midlands We are proud to have the most professional qualified drivers, delivering great customer service and operating the safest vehicles. You can also apply online. Free travel on coaches. Recently. Strong team building and interpersonal skills. I always enjoy travelling with national I always enjoy travelling with national express and the punctuality is very good, except for Friday the 21/10/22 , when our bus was late with more than 15 minutes. 21-Feb-2022 Knowledge. How much does National Express - Customer Service in the United States pay? Birmingham. The ideal candidate will show strong knowledge of our services and products and provides professional advice and assistance to all customers. One (1) year experience in customer service. Search Driver Careers Job Alerts Careers We are proud of all our people. I would definitely recommend anyone to work for them. View job description, responsibilities and qualifications. 1 in 9 people in the UK used a National Express service in 2018 - and we're proud to have the most professional drivers, the safest vehicles, and the best customer service in the business. Discover our classic collection of women's and men's leather bags and accessories. Easy. Like us on Facebook. 1-888-297-1244 6 AM - 2 AM ET, 7 DAYS Check Application Status Ask about the application status of a new account. Key information for before you arrive at your departure point. Save. Apply for a Supra National Express, Inc Customer Service Representative - mut speak mandarin job in Los Angeles, CA. I always enjoy travelling with national express and the punctuality is very good, except for Friday the 21/10/22 , when our bus was late with more than 15 minutes. The typical National Express Customer Service salary is 21,213 per year. 389 talking about this. Need to contact National Express to make a complaint? The ideal candidate will show strong knowledge of our services and products and provides professional advice and assistance to all customers. Re: National Express Coaches. This discussion has been closed. B5 6DD7. (calls to this number cost 13p per minute plus your telephone company's access charge). Worldwide shipping and easy returns. Contact details Head Office address National Express House Mill Lane, Digbeth Birmingham B5 6DD Phone number: 03717 81 81 81 National Express - UK Coach: Satisfied Customer - See 1,822 traveller reviews, 223 candid photos, and great deals for Birmingham, UK, at Tripadvisor. Join National Express and you will be joining a company which makes a big difference to the people and communities we serve. Proficient with Microsoft Office suite including Word, Excel, PowerPoint and Outlook Customer Service Representative - mut speak mandarin Supra National Express Inc. Rosewood, CA 2 days ago Be among the first 25 applicants Hourly pay at National Express Ltd ranges from an average of 9.43 to 12.77 an . Do you agree with National Express Coaches's star rating? How much does National Express Ltd pay? | Read 43,821-43,840 Reviews out of 47,359 You are a rude, ungrateful, abusive person and as McNeff and Tozer say, you don't deserve any further help. As the successfull candidate will have comprehensive understanding of our services and products. Available 7 days a week, 9am to 5pm 0904 012 0477 Click to Call Now Calls cost 3.60 per minute, plus your phone company's access charge. I don't know why the company cannot find the details . Capital Markets Day. You can also make a payment online. Travel with the nation's number 1 coach company; book direct on our website for the best deals!. 1-877-239-3491 Mon - Fri: 8 AM - 12 AM ET Pros Good pay for job role. Helping and supporting passengers arriving at the airport motivates me to continue through the day with a positive attitude. Join us on the journey and we will provide full and award-winning training. Average. Job: Operations Field. If you're outside the UK, please call +44 845 257 9845. How to book, special offers and fees. The average National Express salary ranges from approximately 18,486 per year for Administrator to 51,972 per year for Financial Controller. National Express Ltd pays its employees an average of 10.98 an hour. 3 Customer Service Jobs from National Express. See if you qualify! It is listed on the London Stock Exchange and is a constituent of the FTSE . 36 helpful votes. See what we're up to, what's going on locally and get the latest service updates. Welcome to National Express My Account. If eligible, you will see a 'Cancel & refund ticket' button. 0121 460 8400 - dead line, no connection at all. West Midlands (County) Contract, full-time. Similar searches: Browse jobs . Customer Service salaries at National Express can range from 19,720 - 22,710 per year. Based on 515 interviews. Depending on the ticket type purchased you may amend the time and or date of departure prior to the departure time that is currently booked on your ticket by clicking here . On a scale of 1-10 where 1 . Join to connect National Express LTD. Coventry University London. Salary information comes from 2,166 data points collected directly . National Express Coaches National Express West Midlands National Express Coventry Dublin Express ALSA Spain ALSA Morocco North America Germany Bahrain Group Registered Office National Express Group PLC National Express House Mill Lane Digbeth 1. Strong organizational skills. 0121 423 8497 - worked, and very helpful operator. This estimate is based upon 5 National Express Customer Service salary report (s) provided by employees or estimated based upon statistical methods. The bus station is on the ground floor below the new Broad Marsh car park, with its 1,200 spaces including charging points for electric cars and disabled parking, easy . The Customer Service Advisor is responsible for delivering exceptional customer service to all customers in line with the vision and values of National Express. Results, reports and . As you can see below, she was slightly confused with it, so I'm happy to clarify two mentioned things: 1. This will allow them to . Re: National Express Coach Service online booking problem. Shop the official cambridgesatchel.com website. For Heathrow or Gatwick Airports, transfers . Join us. Check out what 53,085 people have written so far, and share your own experience. 0121 450 8447 - transferred me to ticket sales via a menu. ****MUST SPEK MANDARIN****. Subscribe to our email updates service below to receive the latest news from National Express Group. -. 03717-81-81-81. Lines open 7 days a week, 10am - 6pm. 9 years ago. Here's what others thought about the interview process at National Express. To request reasonable accommodation, contact HR Compliance at HRCompliance@nellc.com or call 630-821-5354. You could move into other business specialisms, for example sales or account handling. We offer a 24/7 support service for our customers through our industry-leading Operations team. We operate across 34 states and three . 20,000 per annum. $22 to $25 Hourly. Working in customer services at National Express, you will have a passion to provide exceptional customer service, a proactive attitude, and the determination to make a big difference to the people and the communities we serve. Interview process at National Express. What. I have checked out all the geographical numbers and here are the responses. Customer service advisor at National Express Horley, England, United Kingdom. Driving mobility solutions. Plant, Machinery and Hire Equipment Traffic Controller Jobs location in both Lancashire, WN8 & Teesside, TS22 Due to continued expansion an exciting opportunity has arisen for a Logistics Administrator within our. 61 reviews from National Express employees about working as a Customer Service Representative at National Express. Phone: 08717 818178. You can contact them on 0845 257 9845. The best place to see the latest West Midlands travel updates while on the go. routeone Team. Full-Time. Customer Service Advisor (6) Coach Driver (5) Operations Manager (2) General Manager (2) Marketing Manager (2) Graduate Scheme (2) Driver (2) Trainee Coach Driver (2) Customer Service Representative (2) CSA (1) CSA - Customer Service Associate (1) PA (1) Data Analyst (1) Manager (1) Product Analyst . Job Title Search. Do you agree with National Express Coaches's 4-star rating? One (1) year of experience of transportation/drayage. Job Title Employer Location Salary; Customer Service Advisor (Casual) National Express Group PLC: Stansted, South East England, England: 24K-24K: Customer Service Advisor See National Express salaries collected directly from employees and jobs on Indeed. Report this profile Report Report. 1-800-528-4800 24/7 Make a Payment Pay your bill by phone. This position reports to the Customer Service Manager, this role will be responsible maintain customer order creation, ensuring timely communication with customers. Interviews for Top Jobs at National Express. Salary information comes from 7 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Location: National Express House, Birmingham Coach Station, Mill Lane, Digbeth. National Express LLC (NELLC) is the North American subsidiary of National Express Group, PLC, one of the premier transportation firms in the United Kingdom. Easy 1-Click Apply (SUPRA NATIONAL EXPRESS, INC) Customer Service Representative - mut speak mandarin job in Los Angeles, CA. They would use their own initiative to resolve customers enquiries, ensuring a positive . During the rebuilding work at the bus station, National Express has been based at a temporary location on Charles Street. Do you agree with National Express Coaches's star rating? Customer service skills transfer across lots of different jobs and industries. National Express is the largest operator of scheduled coach services in the UK, operating high frequency services across the country using our fleet of iconic white coaches. Showing prices for tomorrow, Sunday, October 30. Handcrafted at our Workshop in the UK. July 9, 2020. For advice when travelling, amendments to your journey, to make a complaint or provide feedback and to book assistance. Kayla in the National Express office was unapologetic, unhelpful and extremely rude . By. Interviews for Top Jobs at National Express. Please make sure you are online . 2 days ago by National Express. Management tend to bully you during meetings, making you think you're not important . National Express offer Britain's only scheduled coach network reaching around 1000 destinations in England, Scotland and Wales. The Customer Service Advisor is responsible for delivering exceptional customer service to all customers in line with the vision and values of National Express. Another thing, the best is clean but not to the satisfaction, a little more of proper cleaning will be appreciated. Posting id: 794668451. Call connection services to contact with National Express A direct number may be available on the National Express' website at no or a lower cost by clicking here. National Express Coaches For tickets, help with an existing booking and information about our coach services visit: www.nationalexpress.com Your email confirmation, e-Ticket, will contain With experience, you could become a team leader, training officer or customer services manager. Benefits: 401k, dental, life insurance, medical, vision, Job Description. Interview experience. Average National Express hourly pay ranges from approximately 8.42 per hour for Assistant to 23.48 per hour for Warehouse Lead. But on Tuesday, July 5, it moves into the redeveloped, net-zero carbon. You will be supporting our customers with pre and post journey administration tasks. Benefits. On Omio, you can book a wide range of bus tickets with National Express. Interview difficulty. Follow us on Twitter. Customer Service Advisor (6) Coach Driver (5) Operations Manager (2) General Manager (2) Marketing Manager (2) Graduate Scheme (2) Driver (2) Trainee Coach Driver (2) Customer Service Representative (2) CSA (1) CSA - Customer Service Associate (1) PA (1) Data Analyst (1) Manager (1) Product Analyst . See below, copied from the National Express website. Team Leader/Customer Service Adviser (Current Employee) - Luton, ENG - 12 October 2015 National Express is a great place to work to develop new skills. Check out what 52,883 people have written so far, and share your own experience. About your journey. 1-800-472-9297 24/7 Apply for a Card Apply for a Personal card today. About Experienced Associate Researcher with a demonstrated history of working in the airlines/aviation industry. Ensuring a highly professional and timely response to all contacts that will exceed expectations, and . On arrival, nobody bothered to meet us or assist with transferring us to an alternative service. National Express Customer Service Advisor (Current Employee) - Birmingham, West Midlands - 18 December 2019 Excellent company to work for. We have an exciting new 6 month opportunity for a Customer Service Administrator to join our Digital Contacts team at our Birmingham Head Office . Calls may be monitored or recorded for training. 2022 Half Year Results. Cons. Another thing, the best is clean but not to the satisfaction, a little more of proper cleaning will be appreciated. Bus drivers always maintain the road rules and communicate . Manchester, Coach Station London Duration: 7h 50 from 69. National Express is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Skilled in Research, Customer Service, Management . 68 reviews. London Manchester, Coach Station Duration: 4h 59 from 23. We currently cannot serve you content. Plan your journey with our interactive Route Map or Timetable Finder. Learn about National Express culture, salaries, benefits, work-life balance, management, job security, and more. National Express customer service office for information, help and tickets; 24/7 security services; Easily accessible pedestrian entrances on Carrington Street and Middle Hill connecting to rejuvenated pedestrian-friendly areas. Lots of staff standing around chatting amongst themselves. Track your coach with Coach Tracker. Organization Transit . With an attitude like yours, any complaint letter that you send to National Express will be passed around the office, ridiculed and filed in the WPB. If you prefer to book over the phone, we are available 24 hours a day, 7 days a week on 08717 818178 (0044 8717 818178 from overseas). There are a couple of different ways that you can go about this depending on your personal situation and preferences. Management and other colleagues, will give you a hand if you need help.. Full training is provided by your line manager if you want to take it. Reply #3 - Mar 10th, 2010 at 11:06am. Interview process length. Management doesn't micro-manage (to an extent) Drivers 90% lovely and pleasant. 26 National Express reviews. About a day or two. By providing you with all the tools and contact details needed to raise and manage your complaint, we put you firmly in control of your issue. For all Holiday and Day Excursion enquiries - you can call our team by dialling: 01329 242 617. Great reasons for travelling with National Express. No matter whether you have a single, return or open return, your ticket can be cancelled and your card payment repaid by following these simple steps: Log in to My Account and view your ticket information. Primary Location: United States-Virginia-Richmond-Richmond, VA. Work Locations Richmond, VA (7072_Richmond, VA)301 East Belt BoulevardRichmond, 23224. Subscribe Careers; Contact us; Search; What are you looking for? Customer Service Manager will provide leadership, management and oversight responsibility for the Customer Service team, and to ensure that National Express LLC (NELLC), and its operating . 10/10 The iconic Satchel brand. View this and more full-time & part-time jobs in Los Angeles, CA on Snagajob. National Express Leisure offers ready made and build you own packages for holidays and leisure travel by coach. Sort results by most . We are a Living Wage Employer. Back Submit. Cons Airport changes, unexpected issues. Share your interview experience. They would use their own initiative to resolve customers enquiries, ensuring a positive . Dismal customer service. The customer stories were always a pleasure. 305 followers 298 connections. A free inside look at company reviews and salaries posted anonymously by employees. Helpful tools and information for planning your next trip with us. London Edinburgh Duration: 10h 25 from 34. Amendments to the arrival and/or departure locations are not possible once your ticket has been booked. National Express will add more services to its scheduled coach timetables after reporting higher than expected demand after operations were restarted on 1 July. 2022 Half Year Results Evolve strategy delivering strong growth; momentum building across portfolio. National Express Group - national express coach 727 The 727 Stansted to Norwich, 10.35 leaving Stansted, arriving at 13.25 did not turn up, we were not told anything, my partner and I, both pensioners, both 65, both with ailments, had to stand in a queue only to find out the bus wasn't coming, it turned up 2 hours late, , at 12.30, actually 2 turned up, your coach at Heathrow had broken down . Carson, CA. Referrals increase your chances of interviewing at Supra National Express Inc. by 2x See who you know Get notified about new Customer Service Representative jobs in Carson, CA . Explore the options below to determine which method is best for you. Customer Service, Retail, Security, Customer Care, Receptionist, Sales Complaint Handling, Supervisor, Events Management, Operations Assistant, Car Park Management, Travel, Tourism, Transporation Industry If the above sounds like a next step in your career, follow our online application process to express your interest! To deliver an exceptional and inspiring experience to all National Express customers and engage with them to make informed decisions that will exceed high expectations and provide a role model performance of customer service. UKI Express. I was diverted to Stansted Airport after my original coach was held up. Check out what 53,427 people have written so far, and share your own experience. Celebrating and supporting British craftsmanship. From Monday 13 July, 12 new routes will be introduced. Where Clear location input Get current location. | Read 18,341-18,360 Reviews out of 47,175 Via service phone line. Customer Service Administrator. The business also operates Dublin Express services in . Must know steamship lines/terminals Bi-Lingual a plus. National Express Group plc is a multinational public transport company headquartered in Birmingham that operates bus, coach, train and tram services in the United Kingdom, United States, Canada, Spain, Portugal and Morocco and long-distance coach services across Europe. Based on 517 interviews. Apply online instantly. This may be due to network issues or web permissions. Overall experience. PS: I've just a reply from the National Express customer service's representative Sarah. The customer service teams can access the ticket and travel information needed to deal with your query. The average National Express salary ranges from approximately 20,359 per year for a Customer Service to 32,399 per year for a Manager.The average National Express hourly pay ranges from approximately 11 per hour for a Customer Service Advisor to 12 per hour for a Coach Driver.National Express employees rate the overall compensation and benefits package 3.1/5 stars. Birmingham. All jobs in customer-sales-agent-in-kirkby-in-furness. We have an exciting new 6 month opportunity for a Customer Service Administrator to join our Digital Contacts team at our Birmingham Head Office. Phone bookings incur a 2.50 booking fee. Based on 466 interviews. Search jobs Browse jobs . | Read 11,241-11,260 Reviews out of 47,658 Nine others will see their frequencies increased and over 40 stops will be added to the network. You will be able to tailor your career and even progress to a Master Driver or Bus Driver of the Year!

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